Fleet Operations Platform
A full-stack platform built for a regional logistics carrier to eliminate manual dispatching and paper tracking across their 200+ driver fleet.
The Challenge
The carrier relied on phone calls and paper logs to manage over 200 drivers daily. Dispatchers spent hours each morning planning routes manually, and customers had no way to track shipments in transit. Error rates in paper logs averaged 12% per week, leading to billing disputes and lost packages.
The Solution
We designed a real-time operations platform with a mobile-first dispatch console, driver mobile app with GPS tracking, automated route optimization, and a customer-facing tracking portal. The system integrates with existing ELD devices and provides live visibility across the entire fleet.
Key Features
- Real-time GPS tracking with 30-second polling intervals
- Automated route optimization with load balancing
- Digital proof of delivery with photo capture
- Customer self-service tracking portal
- Driver mobile app with turn-by-turn navigation
- Centralized dispatch dashboard with drag-and-drop planning
Technologies
Results
- 40% faster dispatch times
- 100% real-time shipment visibility for customers
- 15% reduction in fuel costs through optimized routing
- Error rate dropped from 12% to under 0.5%
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